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Donor Relations Assistant

Mission Services of London, a non-profit organization committed to serving residents of London and Middlesex County with compassion and dignity, is seeking a permanent full-time Donor Relations Assistant. This role reports to the Director of Social Enterprise, Development & Communications. This role focuses on donor engagement, administrative support, and event coordination, helping to strengthen relationships and advance fundraising efforts.

Duties and Responsibilities:

  • Contact donors by phone to express appreciation, share impact, and support fundraising initiatives.
  • Follow up with first-time donors to encourage continued support
  • Maintain accurate donor records and call notes in Salesforce
  • Track and communicate follow-up actions for the Development Team
  • Support donation processing and receipting during peak periods
  • Assist with database maintenance and donor record updates
  • Help coordinate mailings, donor packages, and communications
  • Support planning and execution of fundraising and stewardship events
  • Represent the organization in donor interactions as needed
  • Provide general administrative and team support

Qualifications:

  • Post-secondary degree or diploma in a related field (e.g., Nonprofit Management, Fundraising, Business/Office Administration)
  • Strong basic math skills
  • Proficient in Microsoft Office (Word, Excel, PowerPoint) and web-based tools
  • Experience with CRM systems (Salesforce an asset)
  • Telecommunications experience is an asset
  • Valid driver’s licence and access to a vehicle

Position Details:

  • Full-time, 40 hours a week.
  • Compensation: from $20.89 per hour
  • There is an expectation to work some evenings and weekends as needed.

This role offers a competitive compensation package that includes an employer-matched defined contribution pension plan and comprehensive benefits. Contact us to learn more.
 

Interested applicants may submit their resume and cover letter to:
Tara Saunders
Director of Social Enterprise, Development & Communication
Email: tsaunders [at] missionservices.ca (tsaunders[at]missionservices[dot]ca) 

Mission Services of London invites applications from all qualified individuals. MSL is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an interview, please advise Human Resources if you require accommodation.

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